We respond within 24 hoursHow can we
How can we
help you?
Whether you have a question about our plans, need technical assistance, or want to discuss a custom solution — our team is ready to help.
< 24h
Response time
24/7
Ticket support
Mon–Fri
Phone support
99%
Uptime SLA
Email us
[email protected]
Reply within 24 hours
Call us
+383 45 400 405
Mon–Fri, 9:00–18:00 CET
Office
Prishtinë 10000
Kosovo
Zebra Innovation Group
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Support hours
- Mon – Fri9:00 – 18:00 CETPhone & tickets
- Sat – SunTickets onlySlower response
- Emergency24 / 7Via ticket — outages
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Sign in to client areaResponse SLA
- Billing< 4 hours
- Technical< 8 hours
- General< 24 hours
- Sales< 24 hours
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